Q. Can frequent carpet cleaning damage or destroy my carpet or carpet protection?
A. Under normal circumstances, carpet cleaning will not destroy soil and stain resist treatments, like Stainmaster or Wear Dated; however, foot traffic can damage some soil resist treatments like Teflon or Scotchgard. It is not necessary to reapply these treatments after every carpet cleaning, if regular carpet cleaning is performed. Occasional (every two or three years) reapplication of these treatments can enhance the beauty of your carpet.
Q. What is the difference between stains and spots?
A. A spot is a discoloration from a dissolvable or removable substance that is lying on or adhering to your carpet fiber, but has not affected the fiber’s color. A stain is a discoloration from any substance that has adversely and sometimes permanently affected the fiber or dye.
Q. I have spots that go away after cleaning but they return a few days later.
A. Most recurring spots or stains can be traced to inadequate rinsing of spot removal agents. Many commercially available spot removal agents do an excellent job in removing spills but detergent residues remain behind to attract additional soil. In using any spot removal agent, continue rinsing with warm water and blotting with paper towels until all sudsing has stopped.
Q. Why is vacuuming my carpet so important?
A. Dirt can play an exponential role in wearing down your carpet by burrowing into the fibers, and shredding away at them with each pass. We recommend that you vacuum regularly, about once a week, to help extend the life of your carpet. If you or your children have allergies and pets are a part of your family, vacuuming your carpet twice a week and deep cleaning at least 4 times annually is recommended.
Q. Is it possible to clean my carpet too often?
A. No; the more often a carpet is cleaned, the longer it will maintain its original appearance.
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